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Returns & Exchanges
At Carry Om, we want you to feel as good as you look. If your new fashion piece isn't the perfect fit, you can return or exchange it within 30 days of delivery.
1
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
2
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the garments are in unworn condition.
3
Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
4
Receive Your Refund
Once our team inspects your return, we will process your refund or ship your exchange within 5-7 business days.
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30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing